CONTACT INFORMATION
Ciudad Limpia Bogotá S.A. E.S.P. makes available to its users this site, in which they can register requests, complaints and claims corresponding to the public urban sanitation service provided in Bogota for the localities of Kennedy and Fontibon.
We invite you to enjoy our service of Virtual attention.
You can also go to our Customer Service Center located in Bogota at AK 72 6B - 20, intersection of Avenidad Boyacá with Avenida de las Américas, northeast side.
Hours of operation: Monday to Friday from 7:00 a.m. to 5:00 p.m. - Saturday from 9:00 a.m. to 1:00 p.m.
- Supercade de las Américas: Carrera 86 Avenue No. 43 - 55 South Hours: M-F 7:00 am to 12:00 p.m. and 1:00 pm to 5:00 pm. Saturdays from 8:00 am to 12:00 m.
- Cade Fontibón: Carrera 106 No. 15A - 25 Hours: M-F 7:00 am to 12:00 pm and 1:00 pm to 4:00 pm.
- Cade Plaza de las Américas: Carrera 71D No. 6 - 94 South Local 1132-1134 Hours: M-F 7:00 am to 12:00 pm and 1:00 pm to 4:00 pm.
- Correspondence address: Boyacá Av. 6B - 20/28
- E-mail for judicial notifications: juridica@ciudadlimpia.com.co
- Landline Phone: (571) 110 - Cell Phone: 110 sin * 0 #
- E-mail linea110@proceraseo.co
Política de tratamiento de la información SGA
Preguntas frecuentes
Tienes alguna petición, queja o reclamo (PQR)